Ethan Allen in Savannah, GA Closed now

Reviews about Ethan Allen

• ★ ★ ★ ★ ☆

  July 31, 2020, by Dawn Rehnstrom
  My husband and I downsized from a Victorian and living on 3 floors to a one story 2 bedroom townhome just shy of 1000sf. It was a bit of a culture shock. The antiques and large pieces of furniture we’d lived with previously just would not work in our new home. I gave nearly all of it away, contacted an Ethan Allen’s designer here in Savannah and we began the process. The furniture I purchased ( sectional sofa with several custom pillows, swivel rocker, large ottoman and armoire) are beautiful custom pieces; I couldn’t be happier with the quality and that was what I was after: beautiful, good quality furniture. I got that and my designer was instrumental in helping me put together my style in my living room and den. I could not have done this without Sarah. All of this was ordered in August and was in my home by October, a reasonable time period for custom made furniture. However, I couldn’t give that 5th star because of extensive issues with the soft goods. Draperies were ordered in September or October and were not finally installed until mid February after the wrong size had been delivered for the den and the wrong draperies for the living room had come too, and when the plantation shutters came in, they were not the style I ordered as well and had to be reordered. We were pretty frustrated since we’d hoped to have installation by Thanksgiving when our house would be full of company, but the holidays came and went and no window treatments appeared. Our designer, however, kept us informed along the way, although for the most part much of the soft good issues were beyond her control. That said, it is the end of February and the drapes are up, the shutters are perfect, and the space sings to me, but I cannot recommend purchasing drapes and shutters from Ethan Allen unless you don’t mind paying high end prices (for beautiful stuff) with questionable delivery. Furniture and design service? Absolutely! Window treatments? Although the quality is A+, the delivery system does not match it.